Archive for the ‘Uncategorized’ Category

Gratitude – from a civilian point of view

September 11, 2007

On this 6th anniversary of ‘9/11,’ and as a civilian who has been privileged to be associated with the National Guard and the Army during these last 6 years, “Thank you for your service” and “Supporting the Troops” are buzz words that are tossed around too casually these days.  Although I have been a little closer than most civilians you encounter, I know those seem like ‘generic’ statements, but sometimes people just don’t know what to say or how to say it. 

You have made commitments that we haven’t made – perhaps we feel a bit guilty, perhaps we are too old to participate, perhaps we don’t really understand it.  But we do know that your commitment to serve is something that is more serious that any other kind of commitment we make as civilians. 

As recruiters, it is another kind of thanks for your service - because your continued efforts here on the home-front ‘battle lines’ to increase our enlisted ranks are what supports our brothers and sisters, fathers and mothers, sons and daughters, and friends who are on battle lines far from home….

As I talk with civilians who are not informed about the Guard’s mission and unique position in the military world, I find that they usually become more ‘in awe’ of what YOU do as recruiters.  They are definitely more appreciative when they understand the Guard’s unique aspect of serving both State and National calls. 

As a mother of a soldier, and as a colleague of several active Guard members, I do “thank you for your service” and “support our troops” – from a deeper place of gratitude in my heart.

Keep the faith and stay strong in your commitment to our future and the overall mission.

Road Map For Success

July 19, 2007

Road Map For Success

Newsletter

July 2007 

Well….finally!  MTCI, in cooperation with Docupak and NGB-ARM, has completed the design and testing of an exciting new program for the RRNCO, The Road Map For Success Program. After many months of development, preparation and testing, this dynamic program is now going out in response to the people that wanted it…our outstanding Army National Guard Recruiting and Retention NCOs.  Registration emails were sent out to every NCOIC and RRNCO in all fifty states and four territories letting everyone know how to access the program, take the training, get certified, download the software and then order the folders.  We are really pleased to see that hundreds of RRNCOs have already become certified in the first few days of introduction! Everyone is busy going through the training and is in the process of ordering the folders. So, all of you that have not started your certification need to get there as soon as possible!  

As with many new programs, there are usually some “bugs” that have to be fixed but we are very pleased that we have encountered very few problems and appear to be “insect” free.  That’s good because we want the RRNCO to easily be able to use this new and exciting professional tool.  But, just in case you have any problems we are operating a “help desk” at 1-888-245-5977 or you can email rmfshelp@mtci.us.   If you have misplaced or deleted your introductory e-mail for Road Map for Success (RMFS Learning Center), then go to http://rmfs.netexam.com and click on “forgot password.”  We will send you your user name and password so you can get started today! 

The content of this program is based upon our experience as Guard Recruiters and in response to what information we obtained at our RRNCO and NCOIC Workshops. RRNCOs told us they needed a professional presentation tool that would support their presentations of the Guard to prospects and especially to the prospect’s family.  Not only does this program do this but it incorporates some other features that helps the RRNCO identify the prospect’s motivators for enlisting, the benefits the prospect is interested in and closing methods.  Additionally, there are custom designed documents that impress upon the prospect and the prospect’s family the relevance of today’s National Guard. We have also included the ability to print documents specifically for the prospect that are “action oriented” that not only helps increase the probability of the prospect enlisting but also increases the commitment to enlist!  RRNCOs have already told us how this has helped them get enlistments, reduce the number of no-shows and increased shipping rates for those that have been using Road Map For Success.  One RRNCO said, “Need more folders! I’m already out and this is getting enlistments!” 

It is just not possible in this short space to present all the benefits for the RRNCO of using this exciting new program so go see for yourself if you have not already started.  Get on that Road to Success with Road Map For Success!